Legal notice

Legal Notice

Last Updated: October 12, 2026

1. Website Information

Welcome to Vellinmall.

Vellinmall is an online retail store offering women's footwear, including winter boots, warm-lined shoes, and comfortable everyday footwear.

We are committed to providing customers with a transparent, trustworthy, and convenient online shopping experience.

This Legal Notice provides important information regarding the operation of our website, intellectual property, consumer rights, and applicable legal responsibilities.

2. Business Contact Information

Store Name: Vellinmall

Website: Vellinmall Online Store

Email: ringelheimlandsberg5298@outlook.com

Telephone: +33 7 57 87 21 38

Business Contact Address:

16 Place Romée de Villeneuve
13090 Aix-en-Provence
France

For questions concerning this Legal Notice, our products, orders, or customer service, please contact us using the information above.

Additional legally required information identifying the business operator, its registration status, and its website hosting provider must be disclosed where applicable.

3. Website Purpose

The Vellinmall website is intended to provide information about our products and enable customers to purchase women's footwear online.

We make reasonable efforts to ensure that product descriptions, pricing, shipping information, and other website content are accurate and up to date.

However, occasional errors or omissions may occur.

Where legally permitted, we reserve the right to correct inaccurate information and update website content.

Such corrections will not override customers' statutory or contractual rights.

4. Intellectual Property Rights

Unless otherwise indicated, the original content displayed on this website, including text, graphics, logos, photographs, product presentations, and design elements, belongs to Vellinmall or is used with appropriate authorization.

This content may be protected by copyright, trademark, and other applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, modification, or commercial use of protected content is prohibited unless expressly authorized or permitted by law.

Visitors may access and use the website for lawful personal shopping purposes.

5. Product Information and Accuracy

Vellinmall aims to provide clear and accurate information about the products offered for sale.

Product descriptions may include information about materials, colors, sizes, comfort features, and intended uses.

Please note that:

  • Actual product colors may vary slightly due to screen settings and lighting.

  • Footwear sizing and fit may differ between styles.

  • Product availability may change.

  • Product information may be updated when necessary.

We encourage customers to review the relevant product details and sizing information before placing an order.

Nothing in this section limits the customer's right to receive goods that conform to the contract and applicable consumer protection laws.

6. Pricing, Payments, and Shipping

Product prices and applicable charges are presented during the shopping and checkout process.

For orders priced in US dollars, our standard shipping arrangements are:

  • Orders under $50 USD: Standard Shipping — $5.99 USD.

  • Orders of $50 USD or more: FREE Standard Shipping.

  • Estimated Standard Delivery: 7–14 business days.

Applicable taxes, duties, and additional charges will be disclosed as required by law.

For more information, please refer to our Shipping Policy and Terms of Service.

7. Consumer Rights and Protection

Vellinmall respects the consumer protection laws applicable to its customers.

Customers may have statutory rights concerning product conformity, defective goods, delivery, cancellation, returns, and refunds.

For eligible online purchases made by consumers in the United Kingdom and European Union, a statutory 14-day withdrawal period generally applies, subject to legal exceptions.

Our voluntary 30-day return policy provides additional flexibility for eligible purchases and does not replace mandatory consumer rights.

Nothing in this Legal Notice excludes or restricts consumer rights that cannot lawfully be waived.

For further information, please review our Return & Refund Policy.

8. Privacy and Personal Data

We respect the privacy of our customers and website visitors.

Personal information may be collected and processed for purposes including:

  • Processing and fulfilling orders.

  • Arranging shipping and delivery.

  • Providing customer support.

  • Processing returns and refunds.

  • Preventing fraud and maintaining website security.

  • Complying with applicable legal obligations.

Where applicable, personal data will be handled in accordance with relevant privacy and data protection laws, including the European Union General Data Protection Regulation (GDPR) and the United Kingdom's applicable data protection framework.

For detailed information about personal data processing, retention, legal bases, and individual rights, please refer to our Privacy Policy.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, improve the shopping experience, analyze website performance, and provide relevant content.

Where required by applicable law, non-essential cookies and tracking technologies will be used only after obtaining valid consent.

Visitors may manage available cookie preferences through the website's consent controls.

Further information is provided in our Privacy Policy or applicable Cookie Policy.

10. Third-Party Services and External Links

Our website may use third-party services for payment processing, website hosting, shipping, analytics, and other operational functions.

External websites linked from Vellinmall may be operated independently and governed by their own terms and privacy policies.

We are not responsible for independent third-party content or services outside our control, except where applicable law provides otherwise.

Our use of third-party service providers does not remove any legal obligations owed to customers.

11. Limitation of Liability

Vellinmall makes reasonable efforts to maintain accurate website information and reliable online shopping services.

However, temporary technical interruptions, maintenance, or other circumstances beyond our reasonable control may affect website availability.

To the extent permitted by applicable law, we are not responsible for losses arising solely from circumstances for which we have no legal responsibility.

Nothing in this Legal Notice excludes or limits liability for fraud, legally actionable negligence, defective products, breach of mandatory consumer guarantees, or any other liability that cannot lawfully be excluded.

12. Website Security

We take reasonable measures to support the security and integrity of our website and customer information.

Customers are encouraged to use secure internet connections and protect their account credentials.

Unauthorized attempts to access, interfere with, or compromise website systems are prohibited.

Although reasonable security measures may be implemented, no internet-based service can guarantee absolute security.

13. Governing Law

This Legal Notice is interpreted in accordance with applicable French law, subject to mandatory legal protections that may apply in other jurisdictions.

Consumers residing in the European Union, United Kingdom, United States, Canada, or other supported markets retain any mandatory rights available under the laws applicable to their transactions.

Nothing in this Legal Notice prevents consumers from pursuing remedies before competent courts or authorities where permitted by law.

14. Changes to This Legal Notice

Vellinmall may update this Legal Notice to reflect changes in website operations, business practices, or applicable legal requirements.

The latest version will be published on our website with an updated revision date.

Changes will not retroactively remove or reduce rights that customers already hold under applicable law.

15. Contact Us

If you have any questions about this Legal Notice or the operation of our website, please contact:

Vellinmall Customer Support

Email: ringelheimlandsberg5298@outlook.com

Phone: +33 7 57 87 21 38

Address:

16 Place Romée de Villeneuve
13090 Aix-en-Provence
France

We aim to respond to inquiries as promptly as reasonably possible.


Vellinmall — Stay Warm. Walk Comfortably. Shop with Confidence.

Thank you for visiting Vellinmall. We appreciate your trust and are committed to providing a transparent, reliable, and customer-focused shopping experience.